Jordan Times
Wednesday, February 15, 2006

Summit to address challenges facing industry

By Dalya Dajani

AMMAN — Tourism, aviation and security experts from across the region will gather in the Kingdom this month to discuss some of the key challenges facing the development of the travel industry.

The Middle East Travel and Tourism Summit (METTS), taking place on the shores of the Dead Sea, will present perspectives from private and public sector tourism organisations, real estate developers and aviation specialists in the field.

The two-day METTS is considered an important platform to update on major tourism projects and foreign investment in the region, as well as presenting opportunities for networking.

Some of the leading tourism and hospitality property developers in the Gulf states will discuss hotel trends and the challenges in competing for and attracting foreign investment.

Key speakers include the managing director of Ayla Oasis Development Corporation, which is creating a huge waterfront development project in Aqaba; a senior representative from property developer Nakheel, which created several world-class tourism projects in Dubai; and Orascom Hotels and Development Chairman Samih Sawaris from Egypt.

Minister of Tourism and Antiquities Munir Nassar will give a presentation on the latest developments in the Kingdom's tourism industry.

Vice Chairman and CEO of Saraya Jordan Ali Kolaghassi, who is currently developing a major beachfront project in Aqaba, will also give a presentation on the investment potential in Jordan.

Other items on the agenda include perspectives from leading real estate developers from Dubai, Qatar and Abu Dhabi on development projects in the region and their impact on tourism growth.

The summit will also provide a crucial segment on security challenges in the region and the looming threat of terrorist attacks.

Attacks on tourists and tourism resorts in the region over the past few years have raised new concerns. Turkey, Egypt and Jordan all suffered terrorist attacks in 2005.

The threat and impact of such attacks is considered one of the most pressing challenges facing the industry.

Presentations on managing security in the tourism sector, incident case studies and lessons learned on the subject will be given by experts in the field including a senior representative from a security company, a regional hotel group and an official from VisitBritain.

In addition, METTS will tackle human resource and infrastructure development, including improving service delivery through investment and training.

Representatives from educational and training institutes in the UK will give presentations on customer relations management and the application of new technology in providing quality services.

Discussions will also focus on the emergence of Arab tourism markets and the financial risks and opportunities involved, particularly for conflict-ridden countries such as the occupied Palestinian territories and Iraq.

Key panellists for this session will include representatives from Libya, Sudan, Iraq and Palestine, including Abdullah Denka, director of the General Establishment for Tourism, Kurdistan Regional Development.

The summit will take place on Feb. 26-27.


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